In the exam I asked you to write an e-mail to a newspaper. Here‘s an example of what you could have written. Look at how I’ve used the passive voice to avoid personal reference, and how I’ve organized the article into paragraphs. A paragraph should be more than one sentence long!
After you write “Dear Sir/Madam” your first paragraph has to give the main information, usually answering the questions “why, what, when and where”. Don’t give lots of detail; you have the rest of your e-mail to do that.
Try writing the e-mail opening paragraphs for these situations:
- You bought an iPhone on www.amazon.co.uk and it doesn’t work.
- You have seen a job in the Guardian newspaper for a Spanish language assistant at Bowden Grammar School in London.
- You want to stay at the Mayfair Hotel in London and you want to know if there are available rooms.
- You have read an article in a newspaper about the Spanish education system and you do not agree with it.
When you have finished, check your answers by comparing to these examples here.
Remember that e-mails are generally less formal, but if it is the first time you are writing to someone you don’t know, then follow the same rules as for formal letters.